Hotpoint Oven Bedienungsanleitung PDF herunterladen (Seite 31)

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Service Cover

Satisfaction Guaranteed or

Your Money Back

Hotpoint gives you a unique ‘Satisfaction

Guaranteed’ promise - valid for ninety

days after you have purchased your

Hotpoint product. If there is a technical

problem with your Hotpoint appliance, just

call Hotpoint Service (see back page), If

necessary we will arrange for an engineer

to call. If the technical problem is not

resolved under this Guarantee, Hotpoint

will will replace your appliance or, if you

prefer, give you your money back. Your

statutory rights are not affected, and the

Guarantee is additional and subject to the

terms of Hotpoint’s Five Year Parts

Guarantee.

Hotpoint’s Free Five Year

Guarantee.

From the moment your appliance is

delivered Hotpoint Guarantees it for FIVE

YEARS.

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In the five years all replacement parts are

free provided they are fitted by our own

service engineer. During the first year,

our service engineers time and labour are

free.

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Our guarantee covers loss of food in our

refrigeration and freezer products up to

£250 during the first year, subject to

verification by one of our engineers.

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After the first year we will charge for our

service engineers time and labour. We

do however, operate a range of Service

Plans (see opposite) which, for an annual

payment, enables you to cover any

repair costs which may be necessary.

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All our service repairs are guaranteed for

12 months in respect of our labour and

any parts fitted.

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The appliance must be fitted in the United

Kingdom, and must not be tampered with

or taken apart by any one other than our

service engineers.

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You may, however, buy parts which can

be safely fitted without any specialist

knowledge or equipment. The correct

fitting, providing they are genuine

Hotpoint spares, will not affect your

Guarantee. Parts are available from our

Hotpoint Spares Centres (see back

page).

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Our guarantee does not cover the cost of

any repair, or loss of food in refrigeration

products, due to power failure, accidents

or misuse. Nor does it cover the cost of

any visits to advise you on the use of your

appliance. Please read thoroughly the

instruction book supplied with this

appliance.

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If at any time during the Guarantee

period we are unable to repair your

appliance, we will refund any repair

costs in the previous 12 months. We will

also offer you a new appliance at a

reduced charge instead of a repair.

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Our guarantee is in addition to and does

not affect your statutory rights.

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Should you need independent advice on

your consumer rights, help is available

from your Consumer Advice Centre, Law

Centre, Trading Standards Department

and Citizens Advice Bureau.

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