EN
23
AFTERSALES
SERVICE
BEFORE CONTACTING THE CUSTOMER SUPPORT
SERVICE
1. Check whether you can resolve the problem
yourself using any of the measures described in the
“Troubleshooting” section.
2. Turn off the oven and restart it to see if the fault
persists.
IF THE FAULT PERSISTS AFTER HAVING PERFORMED
ALL OF THE NECESSARY CHECKS, CONTACT YOUR
NEAREST AFTER-SALES SERVICE CENTRE.
To receive assistance, call the number given on the
warranty leaflet enclosed with the product or follow
the instructions on our website. Be prepared to
provide:
• A brief description of the fault
• The exact type of model of your product
• The assistance code (the number following the word
SERVICE on the identication plate attached to the
product; this can be seen on the left-hand edge of
the cooking compartment when the oven door is
open).
• Your full address
• A contact telephone number
XXX/XXX
XXXXXXXXXXXX
XXXXXXXXXXXX
Please note: If repairs are required, contact an authorised
service centre that is guaranteed to use original spare parts
and perform repairs correctly.
Please refer to the enclosed warranty leaet for more
information on the warranty.
TECHNICAL DATA
WWW
A complete product specification, including the energy efficiency ratings for this oven, can be consulted
at and downloaded from our website www.hotpoint.eu
Manufacturer:
Whirlpool Europe s.r.l. - Socio Unico
Viale Guido Borghi 27
21025 Comerio (VA)
Italy
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