
10
Use & Care guide
VERIFIED COOKING
Heat distribution, "Pancakes"
test acc. to EN 50304/EN 60350 §7.3
Heat performance, "French fries"
test acc. to EN 60350/50304 §7.4
Melting and keep warm, "chocolate"
Simmering, "rice pudding"
ECO-DESIGN: The test was carried out in accordance with regulations, by selecting all of the cooking zones on the hob to form a single area,
or by using the Flexifull function.
Veried cooking Veried cooking positions
Error code Description Possible causes Solution
The control panel switches o because
of excessively high temperatures.
The internal temperature of
electronic parts is too high.
Wait for the hob to cool down before
using it again.
The connection voltage is wrong.
The sensor detects a discrepancy
between the appliance voltage and
that of the mains supply.
Disconnect the hob from the mains
and check the electrical connection.
Disconnect the hob from the power supply. Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
C81, C82
F02, F04
F01, F06, F12, F13, F25,
F34, F35, F36, F37, F41,
F47, F58, F61, F76
AFTER-SALES SERVICE
BEFORE CALLING THE AFTER-SALES SERVICE
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www . whirlpool . eu
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX
01
XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
• the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee
booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorised after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
TROUBLESHOOTING
• Check that the electricity supply has not been shut o.
• If you are unable to turn the hob o after using it,
disconnect it from the power supply.
• During the pot recognition phase, the hob produces a
click sound, while during cooking, hissing or crackling
sounds may be heard. These noises may vary depending
on the accessories used and the amount of food that these
contain, and do not indicate any type of defect.
Please note: The presence of water, liquid spilled from pots or any
objects resting on any of the hob buttons can accidentally activate
or deactivate the control panel lock function.
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